Fahrplanauskunft für Sehbehinderte

Data protection

Thank you for visiting the MVV GmbH website. We take the protection of you personal data very seriously. We comply with all current privacy and data protection legislation and guarantee the safety of all data transferred to us in accordance with relevant data protection laws and regulations. 

We only collect Personal Data that is actively and voluntarily transmitted to us (e. g. for mobile or online ticketing, when applying for a customer card, participating in a sweepstake, or ordering from the MVV online shop) – we do not process any other Personal Data via the MVV website. Personal Data include, without limitation, email addresses, names, addresses, and phone numbers. The Personal Data transmitted is not passed on to any third parties unless necessary for the purpose it was originally transmitted. Unless stipulated otherwise in the following, the Personal Data is used exclusively for the purpose it was collected for. We guarantee that your Personal Data will not be used for advertising. We do not use any automated decision-making, including profiling, in accordance with Article 22 (1) and (4) GDPR.

Where the processing of Personal Data is based on consent (Art. 6 (1) lit. a or Art. 9 (2) lit. a GDPR), you have the right to withdraw consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before withdrawal in accordance with data protection legislation (Art. 7 GDPR, .Section 51 German Federal Data Protection Act (BDSG)).

You have the right to access the Personal Data concerning you (Art. 15 GDPR) and a right to rectification (Art. 16 GDPR) or erasure (Art. 17 GDPR) or to the restriction of processing (Art. 18 GDPR) or a right to object to the processing (Art. 21 GDPR) and a right to data portability (Art. 20 GDPR) in accordance with data protection legislation.

Below you will find a list of special regulations that apply to certain services and offers provided by MVV GmbH. By using these services or offers or checking the respective boxes (opt-in), you as the user explicitly consent to your data being used as follows:

Controller and Data Protection Officer

The Controller within the meaning of data protection law is MVV GmbH, represented by its management board. You can contact the management board via email info@mvv-muenchen.de or via posted mail addressed to MVV GmbH, Geschäftsführung, Thierschstraße 2, 80538 Munich, Germany.

The MVV GmbH has an external data protection officer. You can contact this person by e-mail via Datenschutz@mvv-muenchen.de or by post via DSBOK, Data Protection Officer for MVV GmbH, Untergasse 2, 65474 Bischofsheim.

Right to Lodge a Complaint

In accordance with Art. 77 GDPR and without prejudice to other administrative or judicial remedies, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement, if you consider the processing of Personal Data relating to you to be in violation of the General Data Protection Regulation.

The competent supervisory authority for MVV GmbH is Bayerischer Landesbeauftragter für den Datenschutz, Postfach 22 12 19, 80502 Munich, Germany, www.datenschutz-bayern.de.

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Munich, May 2018

Any questions?

For questions regarding our data protection guidelines, please get in touch via our Contact Form.